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Business owners agree #doncasterisgreat, with great connectivity with the rest of the UK with its excellent, road, rail and air links. This connectivity means Doncaster is home to not just businesses who operate locally but businesses who operate nationally and internationally. One thing all of these businesses have in common is the need for excellent IT support. Another thing these businesses have in common is that for a long time they have been exploited by IT companies who have not only instilled the fear factor in them but they have overcharged them on expensive call out fees and expensive and inflexible long term support contracts.

With a Doncaster based team with over 30 years experience in telecoms and managed solutions KAT have taken the decision to shake up the IT support market. Similar to our telecom offering we dont believe in long term contracts, we do believe though in keeping it simple.

Rolling 30 day IT support contracts with the type of saving you would expect to see only on long term contracts but with the flexibility to change your support agreement as both technology and your business changes.

No long term contract

No 3 or 5 year agreements, we build our I.T. support agreements around your requirements, we can include or exclude whatever you require but importantly with technology changing so quickly we can be flexible and
modify any agreements as and when needed.

24/7 365 days a year

No 3 or 5 year agreements, we build our I.T. support agreements around your requirements, we can include or exclude whatever you require but importantly with technology changing so quickly we can be flexible and
modify any agreements as and when needed.

Transparent pricing

As we offer bespoke IT support agreements are pricing is clear as the agreement is co designed by you. No nasty hidden charges or call out fees. It puzzles us how Doncaster based IT support companies can charge a call out fee to customers who are only down the road! We have never done this and we never will.

Should anything be excluded from any support agreement it is because you, the customer has asked it to be.

Full and clear communication

As we offer bespoke IT support agreements are pricing is clear as the agreement is co designed by you. No nasty hidden charges or call out fees. It puzzles us how Doncaster based IT support companies can charge a call out fee to customers who are only down the road! We have never done this and we never will.

Should anything be excluded from any support agreement it is because you, the customer has asked it to be.

Further benefits include:

  • Managed Support transfers from existing IT supplier
  • Dedicated IT Contact with unlimited telephone support
  • Ability to support existing in house IT teams
  • 24/7 network monitoring
  • Business continuity and disaster recovery specialists.
  • Data and electrical cabling installations provided.
  • Regular updates on new products and services tailored for your business.
  • Virtual IT Support desk.
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